Refund policy

 Moonwoven Market Return & Replacement Policy

All apparel and made-to-order items are printed specifically for you. Because each item is created after an order is placed, we are unable to accept returns or exchanges due to incorrect sizing, color selection, or change of mind.

Please review the size chart carefully before placing your order.

Damaged, defective, or misprinted items:

If your item arrives damaged, has a printing/manufacturing defect, or you received an incorrect item, please contact us within 30 days of delivery with your order number and clear photos of the issue.

We'll work with you to make it right, which may include a replacement or refund depending on the situation. You will not be required to return a defective item unless we specifically request it.

Lost or delayed orders:

If your package appears to be lost or has an unusual shipping delay, please contact us so we can investigate the shipment and work toward a resolution.

Please note: Minor variations in print placement, color, or appearance can occur during the printing process and may not constitute a manufacturing defect.

Our goal is simple: we want you to love what you ordered, and if something genuinely goes wrong, we'll do our best to make it right. 💜